📦  Crooks & Castles – Shipping & Delivery

🌏 USA & International Shipping

We proudly ship  Crooks & Castles orders in Australia and worldwide. Whether you’re in Sydney, Melbourne, Brisbane, Perth, Adelaide, or anywhere globally, we ensure your Labubu products arrive safely and on time.

🚚 Shipping Methods & Delivery Time

Shipping Method Estimated Delivery Cost (AUD)
Standard Shipping (USA) 5–10 business days $15
Express Shipping (USA) 3–7 business days $25
DHL Express International 5–8 business days* $45

*DHL Express includes priority processing for faster dispatch.

💥 Free Shipping USA on orders over $250

⚠️ Important Shipping Information

Processing Time:
All  Crooks & Castles orders are processed within 1–3 business days (Monday–Friday).

Tracking Information:
Once your order is dispatched, a tracking number will be sent to your email.

Customs & Duties:
International orders outside USA may be subject to customs fees or import taxes. These charges are the responsibility of the buyer.

Peak Season Delays:
During new  Crooks & Castles releases, limited drops, or holiday periods, shipping times may be slightly extended.

🧾 Our Delivery Standards

✔ No minimum order value
✔ Orders dispatched from the USA, the U.S., Asia, or other countries for faster delivery
✔ Signature on delivery may be required for high-value  Crooks & Castles items

🔄 Damaged or Incorrect Orders

If your  Crooks & Castles order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

📧 Email: support@crooksncastles.ca

Please include:

  • Your order number

  • Clear photos of the issue

  • Photos of the original packaging

🚫 Note: Size exchanges are subject to stock availability and cannot be guaranteed.

❓ Need Help?

Our  Crooks & Castles customer support team is always ready to assist you.

📩 Contact us anytime at:
support@crooksncastles.ca